Your Next Video Shoot Starts Here – Peerspace

Your Next Video Shoot Starts Here – Peerspace

Peerspace is on a mission to bring people together to meet, create, and celebrate. Their online marketplace makes it easier than ever to find & book unique spaces to shoot at. Whether you’re on the hunt for the perfect film set, an indoor/outdoor venue, or a photography studio, Peerspace gives you the keys to the best spaces. Matt (Actually two Matt’s) and Michelle from the Peerspace team will be joining us to discuss further. As always please bring your questions so that we can learn together

Panelists

Sarah Marince

Matt Lao

Matt Bendett

Michelle Choi

Transcripts from Talk

Sarah Marince:

Hello everyone. Happy Wednesday. Welcome to crew talk brought to you by shoots.video. I hope everyone had a wonderful holiday weekend. I’m still kind of getting back on track with what day it is, and, you know, getting back into the swing of things with work, but I hope everyone had a great three-day weekend. So today we are talking about Peerspace and we have three people here who are going to tell you all about it. So I’m going to go around and Matt, Matt, and Michelle I’ll just kind of go one by one. And if you want to say your name where you’re located and just kind of like a really brief history of who you are. So I will start with Matt Lao. Hi Matt. Thank you so much for joining us today.

Matt Lao:

Awesome. Yeah. Happy to be here. Thank you, Sarah. Hello everyone. My name is Matt. I live in Phoenix, Arizona, and I really work on the supply operations side at Peerspace really helping us grow into new markets and really to Just accomplish our mission of global domination as we like to joke and say.

Sarah Marince:

Awesome. Well, thanks for being here. Hi Michelle. Thanks for joining us.

Michelle Choi:

Hi, I’m Michelle. I am based in Los Angeles, California, and I’m the community manager here at Peerspace.

Sarah Marince:

Awesome. Well, it’s great to have you. And the second Matt.

Matt Bendett:

Hi, I am Matt Bendett. I am a co-founder of Peerspace and I run our operations teams and our mission at Peerspace is to make it so that unique spaces can be utilized for hourly rental purposes for all sorts of activities. But we really specialize in productions and creative pursuits as well as events and meetings.

Sarah Marince:

Awesome. Well, thank you. The three of you for being here and Matt, kind of what you were just talking about. I was going to ask if you would give and more in-depth explanation as to what Peerspace Is I was on the website before this and the website’s great. I mean, it’s easy to use and it, it looks fantastic. So if you could go into a little more detail about Peerspace for us.

Matt Bendett:

Yeah. So Peerspace is a marketplace so that anybody can book a space on for meetings, events, and productions. As I stated, there is over 20,000 spaces live across the United States, and most recently, Canada, we just opened up in Toronto and Vancouver over there. And when a media professional producer, location manager, scout, et cetera, wants to book a location, for example they can search on Peerspace like similar to how they would in other marketplace, like an Airbnb or something where they are able to enter the dates the crew size, the aesthetic that they’re looking for. You can, you can really fine tune it. You can pick the style, the home that you might be looking to shoot in, for example, the hours, the duration of your shoot. And then you can see a price and be able to book it with really low hassle, low friction.

Matt Bendett:

You can also message the, the host or the property manager who can tell you more information about the space. You can see all sorts of details around the amenities that the space provides in addition to high quality photos and you really go from there and Peerspace makes it really easy for that transaction to happen. It’s all governed by our terms. So things like location agreements are all covered in the recordings clause of our contract, for example, to give rights to the guest, who’s booking the space, the crew in this case. And the payout happens after the booking has occurred. So there’s, there’s this whole process that we built to really make that an easy one for people to find what they’re looking for to book it and then to have a successful production.

Sarah Marince:

Wonderful. So I know you said you’re one of the co-founders so what inspired you to create Peerspace and, and when, when did you launch?

Matt Bendett:

Yeah, so we launched the marketplace back in 2014. So we’ve been around for a few years in San Francisco and we launched more one market at a time until we sort of blanketed the US and now we’re, we’re talking about Canada. And it’s the reason we wanted to do this is really that we saw a lot of high quality spaces that were not being utilized. They were kind of ground floor space. If you can imagine a museum or a loft gallery so many unique spaces across the country that were kind of sitting vacant. We thought this could be a great sustainability play for the owners of these small businesses to be able to add additional income in exchange for sort of unlocking their doors to people who needed them for various creative pursuits. So that was the real impetus. For me, I come from a creative background. I worked in video games for the first nine years of my career, and I didn’t realize what a privilege it is to be able to work in a industry where you have access to really great spaces whenever you need to be inspired to do your best work. And so I really tried to bring that into the marketplace Peerspace to make it easy and make, make these spaces more accessible so that anybody could have the experience that I took for granted in my career.

Sarah Marince:

That’s awesome. That’s a great story. And it’s amazing that you’ve expanded so much and kind of a short time, I mean, it’s 2014, it’s not too long. It’s under 10 years, you’ve been able to expand and now into Canada too. That’s awesome. Congratulations. Michelle, what does your kind of day-to-day look like at Peerspace and what do you do more in depth?

Michelle Choi:

Yeah, So my job at Peerspace is to cultivate community, but more with the guest side. So there’s a plethora of different photographers, freelance creatives, production agencies, et cetera. And my job is to basically invest in them and make sure that Peerspace truly feels like a tool for the pros. And it feels like it’s uplifting the creative community. I’m a, multihyphenate creative myself. I like did the thing in social media and worked in fashion. And I know how frustrating it can be for creatives when it feels like a business is just there to turn a profit for them, even though they are the target audience. So I really want to make sure that it feels like Peerspace is truly investing in the creative community and that we’re growing together rather than using creatives to grow.

Sarah Marince:

Awesome. So are you kind of like a point person for people who book through Peerspace?

Michelle Choi:

So, People who book through Peerspace and partnerships and then anyone who wants to partner with us on social. So that’s both guests and hosts.

Sarah Marince:

Oh, wonderful. And Matt, Matt Lao. Can you go in depth a little bit about what your day-to-day is at Peerspace?

Matt Lao:

Yeah, definitely. So really at Peerspace, my main role is to help us expand into new cities and in cities that we already have a presence in and really to just increase our presence there,primarily through bringing on new hosts. It’s really pretty cool to do. I get to work with a lot of different hosts in different areas,who have different types of spaces from ice cream shops to coreq facilities and to kind of just sometimes you really open their mind up to a new idea and a do kind of concept that their space could be used for productions or events or meetings. And it’s pretty awesome to see. And, you know, from there, the work is never done at a startup. We’re always wearing multiple hats and a lot of it’s really working with our new hosts to make sure they have the tools to be successful, and they know how to use the platform because also we, you know, my job might be to bring on new hosts in different cities, but we want to see those hosts be successful with Peerspace

Sarah Marince:

Sure so do you kind of go city to city and scout out different locations and then reach out? Or how does that, how does that process work?

Matt Lao:

Typically we have a way that we acquire leads to say for high quality, unique spaces in different areas. And then through kind of a more sales focus, emails or calls we’ll reach out to them. And, you know, really just trying to tell them more about, Peerspace learn more about their company and then kind of decide if it would be a fit pre COVID. I used to go out to different cities. And when you would launch the market, which would be, you would actually was really cool to get to meet with a lot of our new hosts and get to know the area a little bit. So I’m hoping one day we’ll get back to that, but, you know, it’s kind of whenever things get back to normal, whatever that really even means anymore.

Sarah Marince:

Yeah. What is the new normal? No one really knows we’re all getting used to it. So this question can kind of go to anyone and anyone can answer when I’m asking, but one of the questions we have was like, when you book hotels, a lot of times people use something like hotels.com instead of directly booking through the hotel site. Do you see this happening with studio space bookings as well?

Matt Bendett:

Yeah. I think that that’s a similar analogy to the platform that we built. I mean, you can go direct if you have a relationship with a photography studio, for example and you booked there before, or it’s been recommended to you. But what I feel a lot of creatives are looking for, and what they’ve been telling us is that we’re, we take a lot of steps out of that process. So we start with discovery and that we’re aggregating these locations somewhere, essentially on the web for them to all be, you know, there for your disposal in perusal, as you’re looking at, which spaces are going to work for you. So we help you narrow down the process of scouting you know, within the first 30 seconds essentially. And that is similar to going hotels.com and that you can kind of see what’s available that fits what you’re looking for.

Matt Bendett:

Like I said, you can use all these different filters to really fine tune the amenities or the style of the location that you’re, you’re trying to find for your shoot or your activity. And, you know, in addition to that, being able to transact, making sure that that payment is, is guaranteed you know, having it be smooth and not having to go through lots of back and forth with scheduling or with contracts and legal agreements. Those are all things that we have built into the platform to just make it a little easier to get to the fun stuff, which is creating content.

Sarah Marince:

Sure. So you kind of streamline it for people and just make it really easy from start to finish.

Matt Bendett:

Yeah. Yeah. And I would say in the same way that you’d go to hotels.com or any kind of OTA that, that discovery element is there, the booking element is there, it just works. You feel confident also that you’re probably getting the best price because you see pricing transparency. You’re able to know what the hourly rate is in our case. And you know what, with all the fees you can also add there’s ad-ons, you can purchase with your booking. Let’s say you wanted to rent lighting equipment or, you know, microphone for your podcast or something like that. It’s sometimes they’re already included in the hourly price, other times they’re premium amenities. So there’s a lot of things that we do to just make it easy. And that’s really what we’re trying to get going.

Sarah Marince:

Sure, I Want to come back to the rental aspect of it, but you mentioned OTA. What does OTA mean?

Matt Bendett:

That it’s, it’s basically like a third party marketplace that takes a lot of different travel vendors and puts it all in one place. So kayak or Expedia as an OTA.

Sarah Marince:

Got it, perfect. Thank you. Now you said it’s possible to rent lighting or equipment. So are you partnered with not only the venue, but then outside resources to kind of bring that stuff in?

Matt Bendett:

Yeah, so we, we, everybody who, there’s basically two main parties, when you’re, when you’re thinking about making a transaction, there’s the hosts, which are the venue owners or the property owners or managers and the guests which are representing a producer or, you know, the crew that is ultimately going to be booking the space, the renter. And then in some cases we will work with third-party vendors to help outfit the space. If it’s, if it’s something that requires that, but we’d like to put the two main parties together first to figure out what they need to work through. And in many cases, a crew will have many vendors that they will want to work with that are their own, you know, and they just sort of become attendees of that guest during the booking.

Sarah Marince:

Sure, Okay. That makes sense. What are some of the other ad-ons you said that you can add on to your booking?

Matt Bendett:

So it’s really governed by the host, the owner of the space whatever equipment that they want to offer, they’re able to showcase it on their listing. There’s there’s also you know, catering, if you’re renting a bar or restaurant, for example they can provide, you know, food decor, additional furniture. They can do like chair rentals if it’s for a wedding. So we really, we just provide the tools for them to create their own listings and all their own options. And like I said, in some cases we have a team that can provide third-party vendors if, if that’s required.

Sarah Marince:

Oh, very cool. I, on the website, I saw it said like bridal showers and weddings and stuff. I was like, that’s kind of neat. You can book anything and everything. And it’s nice to know that there are ad-ons if you wanted to kind of have a, a vendor list or different things like that to add on to your shoot or your booking, whatever it is now for non-studio location bookings, what is the advantage to booking through Peerspace versus Airbnb?

Matt Bendett:

Yeah, I would say it’s really that this, this platform is built for the creative professional versus Airbnb is really at its core, a travel marketplace for, you know, finding a place to stay overnight. We built this for productive activities. We ultimately believe any activity outside the home or office can and should happen in a Peerspace. But it really works well for anything related to production and, and the spaces know that that’s how they’re marketing the space to you. That’s how the, in the photos they’re showing you are of sets are of, you know, the studio backdrop, the psych wall. If it’s a residence, they want to show you the details that you would give you a better sense of the natural light coming in for shooting. And there’s also lots of specs within their listing where they’re talking about you know, what amenities the space is outfitted for that are production friendly. So, you know, it’s really just custom tailored for, for that use case.

Sarah Marince:

Nice. And how do businesses get on your third party vendor list?

Matt Bendett:

Yeah, they they’ll, they’ll send us an email to our support team. I mean, this isn’t it, the third party vendors is not a big part of our business. It’s really about the hosts and the gas at this time. Because many of our, our hosts are, you know, also suppliers and they have some of these additional items, but, you know, they can, they can get in touch with us. And if it makes sense, we like to have them available in case we want to put, you know, a guest up with a vendor to you know, take care of some part of their booking.

Sarah Marince:

Sure, now is there a rating system and review system? So if you book a space and it was great and you love it, you’ll do it again. You can like let everybody know that when they are looking at it in the future.

Matt Bendett:

Yeah. every booking, the host and the guests will review each other and they will review the space to sort of give a better understanding of whether it was, you know, accurately represented or you know, how hospitable or attentive the, you know, the property manager was, or the site rep was to the crews needs during that booking. And we have just thousands of bookings and, you know, tens and thousands of reviews hundreds of thousands of different bookings that have taken place over time. So there’s a lot of reviews to see which I believe creates a good signal for the folks that are looking to book a space that they haven’t been to before.

Sarah Marince:

That’s great. Awesome. Michelle, what’s your favorite piece or like part of Peerspace that you would want other people to know?

Michelle Choi:

So as a longtime actually Peerspace customer before I joined Peerspace the company. My favorite part about Peerspace was when I was just younger and I didn’t quite have the budget to create. I was able to have access to all of these really amazing locations at surprisingly affordable prices, but it never felt like I was compromising on quality. And now that I’ve grown and have a little bit more opportunity and money to spend on spaces, I can get like really incredible luxurious looking spaces for my content. And then on the Peerspace Peerspace side one of the biggest things that we actually just launched is an ambassador program really reiterating this idea of us investing in the creative community. So we’ve partnered with five incredibly talented photographers Emullin rose, Anthony fam Grace Rivera, rJun Kim and Mark Clinton. And they are basically the true ambassadors of Peerspace. So we really do have the best of the best creating in our spaces and just because their spaces are affordable and there is a pretty large range of rates doesn’t mean that the quality is compromised truly you can create, you know, stuff that goes on Vogue in our spaces and it has happened and it does happen.

Sarah Marince:

That’s really, really cool. And so what does it take to become an ambassador for people who may be watching who want that?

Michelle Choi:

Yeah, so you can actually go onto our Instagram peerspace.com or instagram.com/peerspace and take a look. We have an application and applications are just done on a rolling basis. So if you are a professional photographer or just any kind of creative and your a professional, like feel free to apply, we love meeting new creatives and featuring them on our socials. So check it out.

Sarah Marince:

Absolutely. Matt Lao, what about you? What is your favorite part of Peerspace?

Matt Lao:

I think my favorite part about Peerspace is really just kind of going back to when you asked how many different unique spaces do we have on our platform. And right now it’s a little over 20,000. What I love most is just that number’s growing every day, whether it’s a new city where I’m having to actually go work on it, to bring on new hosts, or it’s just through our brand and, you know, spreading across the United States, we have more and more people discovering Peerspace listing their homes, listing churches, listing all types of spaces on our platform. And I just think it’s so cool to see how, you know, you might go look in your city one day and then the next week you would see completely new spaces, new variety that could be used for all types of purposes. So I think it’s just really to watch how we grow. It’s pretty awesome to see.

Sarah Marince:

How often are you adding? Is it every day that some, a new space gets added to the site.

Matt Lao:

Every day? Yep.

Sarah Marince:

So do you have, is there a vetting process that you have to go and like physically check it out? Are you relying on pictures?

Matt Lao:

We mainly rely on photos. In some cases you might have need to have them send us additional information just to verify that they are allowed to lift their space on Peerspace or that they are the owner. But a lot of it’s really done visually just kind of, if we deem it as a quality space that could be potentially booked for productions meetings or events then usually we’ll, we’ll let it on the platform.

Sarah Marince:

Awesome. Is there, is there, oh, go ahead.

Matt Bendett:

I Just wanted to add to that. So we do have a trust and safety team that is protecting the marketplace and the community from would be fraud or bad actors. It’s not something that we we’re, we’re sending somebody in to make sure the space is as advertised and that the photos you know, it matched the exact experience that you would get. However, that’s how our policies are drafted up. You know, we take a swift action in cases where we, we are told that, you know, the booking didn’t go as planned because it didn’t represent the true nature of the space. And that’s an incredibly rare experience. It does happen, you know, very rarely. And we, you know, take care of it you know, to, to make sure that because it’s really important that we build this trustworthy community that, you know, people can go to as there as a, you know, something that they’re rlying on for, for their projects. And we wouldn’t be able to be in business if we, if we weren’t reliable from that sense, that’s really important to us.

Sarah Marince:

Of course. No. And that’s really good to know. And thank you for mentioning that. I have another question for Matt Lao. Is there like a city or state or country or somewhere that you guys are not there yet, but you’re like dying to have some spaces available there.

Matt Lao:

Oh yeah. The list goes on and on and on, on that beat, I mean, you know, we have aspirations to move all, all our over, across, across the globe, you know, and to Mexico and to Europe, to Australia. It’s not really an if. It’s just a matter of when, at this point.

Sarah Marince:

What are some spaces that you have that people might not initially think like, oh yeah, we should shoot there, but they’re pretty cool. Or just unique. I thought I heard you mentioned like an ice cream store or something like that. Do you have any really like quirky, cool places?

Matt Lao:

Yeah. The, the ice cream shop is always one that I’ll remember. I forget the lady’s name, but when I first started working at space back in 2018 she has a really cute little ice cream shop in Washington, DC. She had one of those grass photo walls and, you know, I was talking to her and she said that she always has people, you know, going in there to take photos every wall and just of the space. And originally, you know, me being new to Peerspace, I was asking her she’s okay with having events and meetings in her space, and it wasn’t really a fit, but we ultimately kind of agreed to list her with us to kind of capture the more of that creative audience. And, you know, over time I would kind of look at her tracks you, and then she does very, very well.

Matt Lao:

I want to say she was getting three to five bookings every month through Peerspace. Wow. Yeah, it was pretty funny to see, because that was back. When I, in my mind, I had an idea of what, you know, an ideal of spaces on Peerspace and my mind always went to event, then use restaurants, you know, kind of the typical spaces that have people. But that kind of just made me realize that, you know, Peerspace is really an opportunity for all types of spaces and all types of people who have any type of space that might be unutilized.

Sarah Marince:

That’s pretty cool. Yeah. I can imagine an ice cream shop would have you could get some cool pics or cool, you know, video and something like that. Michelle, a question for you, what sort of incentives are offered for ambassadors?

Michelle Choi:

So, they get a quarterly credit because one of the hardest part about being an ambassador or just being a creative in general is having to fund your own personal projects while you know, the commercial work does pay the bills. It doesn’t allow you the opportunity to grow your artistry and explore your creativity. So we really wanted to allow the ambassadors to be able to create, and then they also get a link to share Peerspace where they’re able to provide their communities $50 off their very first booking. And we have a beautiful brand new website that you can check out on our Instagram way where we basically just showcase the best of the best of their work, because there’s just so much incredible work being made by our ambassadors every day.

Sarah Marince:

Very cool. Good to know. So this question is for anyone who wants to answer it, what is the process for sharing potential locations with our clients? Can we put it on our selections page with notes, with our notes?

Matt Bendett:

Yeah. We actually have a feature that makes that really easy. And it’s essentially a board or a project that you’re able to save your favorites to, and then you can then share, you can name that and then you can share it with others and they don’t need to be Peerspace customers to be able to see it. And then once they, they, they get to that project. They’re able to look at the board, look at the different locations, give them a thumbs up or thumbs down, write comments on it and essentially guide the person who’s responsible for renting the space on, you know, which ones to, to really go after. So you can use it as a wishlist inspiration. You can also use it to narrow down the process of booking.

Sarah Marince:

Okay. So when you say Peerspace customers, is Peerspace something that you have to pay to join or is it free to join? How does that work?

Matt Bendett:

Yeah, it’s totally free. It, it costs money, of course, when you rent a space, we’re paying, paying for that rental Peerspace makes money as a commission of sorts. There’s a service fee that goes to us when bookings happen, but to, you know, browse the site to message and to ultimately narrow down your search and discover the right space for you. You know, that whole part is free. And on the venue side, same thing, it’s, it’s free to list. It’s free to, you know, get the eyeballs on your space. We only make money when you make money.

Sarah Marince:

Very cool. Are there any new features that might be coming out for Peerspace that you can talk about?

Matt Bendett:

I mean, there’s new features coming out all the time. We’ve done a lot of work, particularly during the pandemic because there was such a insatiable need for content creation. And we saw a lot of grassroots content creators, really having their chance to, to make more content and get it out to their audiences. So we spent a lot of time building features that are production focused really around, you know, searching for the right space, being able to find it easy. And there there’s more along that way. That’s that’s coming for sure. We also, as I mentioned a couple of times before, but just kind of want to highlight on this, we’ve just launched in Canada and to, two big production markets and Vancouver and Toronto. So there was quite a bit of effort there and, and getting the new spaces on as well as making sure that the site could transact for different currencies and things like that.

Matt Bendett:

And then on the supply side where the hosts we’re, we’re always interested in bringing on new features that make it really easy for them to market and sell their space, whether that’s creating a new support for how to charge for these add-ons, for example how to offer discount pricing based on the amount of hours that are booked or the day of the week or the time of day we want to give them as as many different options as possible so that when the gas or the renter is, is ready to make a decision they can really have a productive negotiation to, to get something that works for both parties. The team is always working on things. And it just makes the experience a more delightful one with time. We hope.

Sarah Marince:

Yes. Oh, that’s very cool. So you’re currently offering spaces in the United States and Canada with the hopes to expand further than that, correct.

Matt Bendett:

That’s right.

Sarah Marince:

Awesome. So you mentioned, you know, COVID and the pandemic, did you guys have to shift at all or change anything or change the way you operate during the pandemic?

Matt Bendett:

Yes. safety is really important to us at Peerspace. That was the first thing that we focused on is how can we identify which spaces are safe to, to work in, safe, to shoot in you know, which businesses are essential businesses when it came to production. We, you know, made sure that because in many cases, production was considered essential. We, we made sure that we identified which spaces had an enhanced COVID safety protocol set up, and we allowed hosts to essentially be able to raise their hands, to show that their space is following those guidelines and to list exactly what those were, what their cleaning procedures were and, you know, effectively be able to stand out amongst other spaces that maybe weren’t ready to do that, or were closed for the time being. So we build guidelines for all parties to follow, and then we made it easier for the property owners to showcase which specific guidelines they were following.

Sarah Marince:

So did you kind of have to take it state by state since every state was so different with their rules and everything like that?

Matt Bendett:

Yeah, I mean, we largely relied on the guidance that the CDC was promoting at the time in terms of what we generally think were best practices. But then there were, yeah, legalities and, and various local mandates around how many people could be in, in a space, what the capacity should be, what activities were permitted. So depending on the jurisdiction, it could vary a little bit. But some of the bookings that we saw after, you know, period of, of lockdown, where there was hardly anything happening was lots of productions with smaller crew sizes and outdoor bookings where, you know, people could be safer, easier to be socially distanced around but you know, largely production bookings. And now of course, that things are starting to come back in different capacities. We’re seeing the meetings coming back, we’re seeing lots of different events happening. People are, are eager to come together. And that’s what our, our business is set up to do.

Sarah Marince:

I think people are so ready to come back and do what they were doing before. People are definitely ready. Are you guys back to where you were pre COVID? Are you renting more or less now, or is it just kind of day by day?

Matt Bendett:

No. The businesses is doing really well. Lots of activity. Some, some activities are not at the same level they were before. COVID like, you know, in-person meetings and some of the more business-oriented corporate activity people are taking their time coming back to work on those sorts of things. But overall across Peerspace growing you know, much faster than we were even before the pandemic. So it’s been really interesting to see, I think it is really fueled by people wanting to be together to, you know, bring people together, meet, create, celebrate all of those, those things that the marketplace can do. And, and also just continuing for us, continuing to focus on making the activities as streamlined as, as possible. You know, ensuring that what you’re looking for you know, what spaces do that the best and that they’re explaining it to you in a way that maybe we weren’t as good at before the pandemic. So, you know, having that pause was, was very challenging. But it gave us time to focus on how to build the best possible platform for, for folks now.

Sarah Marince:

Awesome. So I know you talked about a lot, you talk a lot about how the spaces are rented out for like photo shoots and production and things. Is that kind of why the spaces are rented out the most? Because I know you offer spaces for everything.

Matt Bendett:

Yeah. I mean, it’s a, it’s a major vertical of the business is production. But even within that, there’s so many different activities. There’s photo, there’s still photography, film shoots there’s. And within that, we’ve got everybody from Instagrammers and tick talkers to you know, larger studios that are doing brand shoots or doing, you know, even television and film. So.

Sarah Marince:

Awesome. Okay. Well, I think we have kind of covered everything on Peerspace, unless there’s something that you, we haven’t touched on that you would like us to hear.

Matt Bendett:

No, we’re just I think we’re, we’re all we’re happy to, to speak with anybody who has questions about the business, our, our team is available to help you find the best space for the project you’re working on and your creative pursuits. And if you ever have any questions, you can email our fabulous customer service team at [email protected]. And do also download if you, if you have an apple device, a iPhone download our iOS app, that’s another way to sort of browse and message on the go.

Sarah Marince:

So you have an you have an app there’s a Peerspace app. Oh, nice. Okay. So, and it works just like the desktop.

Matt Bendett:

Yeah, totally. Many, many of our customers that are in a particularly ones that are very mobile and on the go prefer it actually, so yeah, everything sinks to the web app and we’ll be working on bringing it. It’s not currently available on Android, but we’re working on that too. So yeah, check it out.

Sarah Marince:

That’s pretty cool. I’m glad you mentioned that. Cause everybody’s, I mean, everyone’s always on their phone. They always have their phone with them. So good to know. So we kind of always wrap our sessions up by going around again and kind of saying your name and where people can contact you, whether you want to drop your Instagram or your email. You know, you kind of say whatever, so Matt Lao, we will start with you.

Matt Lao:

Awesome. Thanks Sarah. Thanks again for having us today. My name is Matt Lao and the best way to contact me is really via email. I’m happy to talk all things Peerspace with anyone who wants to learn more and my email is [email protected].

Sarah Marince:

Awesome. Thank you so much. And Michelle.

Michelle Choi:

Thank you so much for having me today. If you slide into our Instagram DMS, instagram.com/peerspace I’ll be there. That’s where you can find me.

Sarah Marince:

Awesome. Are you running Instagram? Do you run the Instagram account for Peerspace?

Michelle Choi:

I run it in conjunction with our social media manager, but you’ll either get me or Jen and she’s wonderful too. So it’s a win-win either way.

Sarah Marince:

Yes, very cool. Thank you so much. And Matt, before I ask you to kind of give all your info, I wanted to ask one last question. Where, what are your thoughts on the future landscape of your industry?

Matt Bendett:

Yeah, I think that we just want to keep making it an easy experience for people to be able to plan these different types of events and activities where historically it’s been really hard. And so I think that’s going to continue to happen. We want to do it on a global level. We want you to be able to, you know, discover Peerspace at your friend’s baby shower and then go book it for a work meeting later, or, you know, use it for your wedding and you see these kinds of memorable events happening every day. So it’s really at this point about, you know, making sure that more people know about it and continuing to build an experience that makes it easier and easier for it to happen so that, you know, the technology’s working and the humans can get out of the way and let the, you know, renters go have their memorable experience.

Sarah Marince:

Awesome. And I’m telling you when I was on the site and I saw like bridal showers, I was like, I was like, oh my gosh, why didn’t this exist like months ago? Well, I didn’t know about it months ago for booking a bridal shower, because it is hard to find spaces that’ll accommodate X amount of people and make it look the way you want, like make all your Pinterest dreams come true in a space. And so I was like, Ugh, I wish I would’ve known about this earlier because it is a brilliant idea, but thank you for, you know, chatting with me today, Matt, Michelle, and Matt, I really appreciate it. And I hope everyone goes and checks out the Peerspace Instagram page and their website for all of your booking needs. That is a wrap on today. Thank you so much for joining me and Matt. I think you’ve forgot to drop your, your info, your contact info.

Matt Bendett:

Yeah. I was going to say that if you message us at any of the Peerspace handles and have a question for me the team will get that message to me. That’s probably the best way to reach me. So @Peerspace on Twitter LinkedIn and Instagram.

Sarah Marince:

Awesome. Well, thank you so much and I hope you all have a wonderful rest of your week. I’m Sarah Marince at sarahmarince.com and @sarahmarince on Instagram. And I will see you all next time. Thanks guys. Bye.

Related Posts